Polycom 330 updating initial configuration

31 Jul

This was tested on firmware 4.0.3 but I've also tested it on 3. 000411223344-phone.cfg: Here we have some basic configurations.

We set the NTP server, time to EST, enable presence, set voicemail call back to *1, and fill in the authentication credentials needed.

There is good information on this site about setting up a Polycom phone to work with Asterisk, but it's rather spread out and unorganized, so I thought I'd take some time to get it all in one place.

VVX devices operate in the same way but also offer two important improvements: (1) the inactivity timeout is configurable and (2) when a new update is available the device will prompt the user to install it immediately if desired, or defer if not.With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service.This is the same functionality which Lync Phone Edition devices have always used for firmware updates and now eliminates the need for a separate provisioning server in most Lync environments leveraging VVX Phones.Polycom has just released new SIP firmware version 3.1.2, and it can be found here.This release is identical to the SIP 3.1.2 release with the addition of software and configuration parameters applicable to the VVX 1500 phone.At time of this writing, Grandstream GXP-2000's are around 5, and Polycom 501's are around 0.The Polycom 501's do have more and easier-to-get-to functionality than the GXP-2000's, and have a more professional look and feel (and a great speakerphone), but the most notable downsides of the 501 are its awful, obtuse and slow configuration interfaces.In LPE it is not possible to control the update behavior in this manner and it is all automatic.Note that this article is quite lengthy as the entire process is described in detail, accompanied by various log entries and other examples.As of firmware 1.0.1.9, the Grandstreams are a decent phone, easy and quick to configure, but they have a horrible echo in the speakerphone for the remote party.A firmware fix for this was promised in October 2005, but I decided to not wait and get some Polycom 501 phones as well, as Polycom phones are legendary for being excellent speakerphones, and the 501 model was their lowest priced speakerphone model.